SUPPORT
We are here to help
Have a question, or running into something that is not behaving? Send us a message and we will come back to you.
EMAIL SUPPORT
How can we help?
Write to us and a person on the team will reply, usually within one to two business days.
1–2 business daysTypical reply timeMon – Fri, 9am – 5pmSupport hourssupport@kapuli.aiWhere it goes
01
Tell us what you were doing
The trip, the departure or the booking you were working on. A trip code is enough for us to find it.
02
Say what you expected
And what happened instead. A screenshot helps more than a description, if you have one to hand.
03
We will reply to you directly
No ticket numbers to quote back and no portal to log into. Just reply to the thread as you would any email.