Payments, data ownership, the trip journal, and how bookings really work: answered plainly, with nothing buried in fine print.
Take your time. Every answer below is written plainly, ready when you are.
We migrate it to Kapuli: your content, your URLs, and your SEO all carry over. You get a built-in editor to update it yourself going forward.
You do. Your data is fully separate from every other operator on the platform.
Yes, anytime. Bookings, payments, and traveler records export to CSV/Excel on demand.
Yes. Capacity, pricing, deposits, and cancellation policy can all be set per trip.
Yes, within whatever policy you set for your business.
Kapuli connects to your own payment processor. Card payments are broadly supported, with more options on the way.
No. You bring your own payment account, funds go directly to you, and Kapuli doesn't take a percentage.
Yes.
Yes. You configure how credits are earned and redeemed, and travelers can apply them at checkout.
Yes.
Yes, and that information is available to you and exportable for your suppliers.
Yes, directly to their traveler profile, linked to their booking.
Yes. Add-ons can be attached to specific trips and selected at checkout.
A shared space where your guide and your travelers capture photos and moments from the trip together. It becomes something travelers can keep and share afterward.
No, it's there for anyone who wants to engage with it.
Yes.
Yes. Tips can go to guides, drivers, and hotel staff separately, using payment methods appropriate to your region.
Bookings, revenue, occupancy, and customer reports, filterable and exportable to Excel/CSV.
Your team does, using Kapuli's built-in tools. Inquiries from your website become trackable cases automatically. Kapuli supports your staff on the platform itself.
Yes. The booking experience runs under your brand and your domain, with no third-party name in the flow.
Absolutely. Nothing about Kapuli changes how your customers reach you.
Ask us anything about Kapuli. A real person reads every message and replies with a straight answer.