The booking platform tour operators run on
Trips, rooms, payments and guests, on your own site, under your own brand. And a free field app for the trip itself.
The problem
Running trips is the job. Everything around it is the overhead
The same trip, set up four times
A description on the website, seats in a spreadsheet, the conversation in an inbox, the money somewhere else again. They disagree, and a guest finds out first.
Arithmetic you already wrote down
You have a cancellation policy. Working out the refund by hand every time somebody cancels is doing that job a second time, under time pressure.
A website you cannot touch
Changing a price or a photograph means emailing a developer and waiting. Meanwhile the trip that filled up is still shown as available.
Built for everyone the departure passes through
The office that sells the trip, the trip leader who runs it and the traveller who booked it each get their own view of the same departure.
For the office
Stop reconciling four systems by hand
A departure is one object. Sell a seat and availability moves; take a deposit and the booking moves with it; apply your cancellation policy and the refund is calculated for you to approve.
For trip leaders
Everything the trip needs, on one phone
Build the itinerary, carry the guest list, and write the journal from the vehicle, in text, voice or photographs. It all syncs the moment there is signal.
Answers the pre-trip requirements form
For travellers
Book, pay and follow the trip in one place
Guests book on your site, pay their own share of a group booking, submit documents once, and read the journal as it is written, then keep it.
The trip, the rooms, the bookings, the money and the people, set up once, and in agreement with each other from then on
What stood out from over 100 operator conversations
We spoke to more than a hundred tour operators before building any of this. These are the ones who put it plainly.
“we used a small portion of several systems like Salesforce, Checkfront and MailChimp and we have an operational burden hiring consultants and building processes around these disparate systems. we wanted to switch to a more robust system with a single source of truth. Kapuli was a no-brainer”
Daniel NaughtonDetours Travel“we're one of the few tour operators who lean into software to run our operation more effectively. These software systems were not build for tour operators. Kapuli's ambition to become an all-in-one solution for tour operators is next to none”
Ratish NairEcoTrailz Tours“As a trip leader, I need to focus on being in the moment with my students and the last thing I want to do is fumble with my phone with poor service. Kapuli's offline mode is something worth paying attention to”
Richard VachaPoint Reyes Tracking School“Kapuli is very ambitious and I'm looking forward to seeing what they build as they embark on this journey”
David ShawDavid W Shaw Photo WorkshopsHow you can save time and get started now
Kapuli is in closed beta, so there is no sign-up button. There is a conversation, then a migration, then your first departure.
01 · Talk to us
Thirty minutes on how you actually run departures. No demo script, and no obligation on either side.
02 · We move your site across
Within four weeks of signing. Your content, your URLs and your search ranking come across intact, then it is yours to edit.
03 · Publish your first departure
Trip, itinerary, rooms, seats and dates in one flow. Your engineer stays on the account after that.
Streamline your tour operations today
We will look at how you run departures and tell you whether Kapuli fits.